FAQs

I am unable to configure the app. Can i have a Demo?

Sure. we can provide a live demo of the app. Just send us a demo request to our support team (support@xeonapp.com). Also if required we can configure the app on behalf of you as per your use case.

Does the app do any changes to my Shopify theme?

No. The app does not do any changes to the store theme.

Does the app impact store speed ?

No. The app does not have any impact on store speed.

Can the app hide individual variants ?

No. Shopify does not allow individual variants to be hidden. They allow entire product to be hidden.

Can the app hide / unhide some products for a given time? Example: Product x should be visible to customers only by 9am to 6pm.

Yes, You can create Hider and Publisher in the app to run at your given time to hide and publish products.

To make a product visible for the duration 9am to 6pm.

STEP 1 - Create a publisher by scheduling the time as 9am. So that the products are published and are visible for the customer.

STEP 2 - Create a hider by scheduling the time as 6am. So that the products are hidden at 6pm and are not visible for the customers.

By following STEP 1 and STEP 2 simultaneously as shown in the above image, You can make a product visible from 9am to 6pm.

How to select all the products in app?

Just by removing filters you can select all the products. You can see in the below snapshot.

Does 'Product variants' filter include products which do not have variants?

All the products by default have variants i.e., Product details itself are considered as a variant. Therefore 'Product Variants' filter will include products both with variants and without variants.

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